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90 day 100%
Satisfaction
Guarantee
It's
very important to us that you are happy with the
Artworks that you purchase. All of our paintings,
prints and sculptures are shipped to you with a
100% satisfaction guarantee. If
for any reason you are not satisfied with the artwork,
send it back undamaged within 90 days of receiving
for either an exchange to a different artwork or
a refund in the purchase price. Please note the
refund does not include freight or insurance costs.
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Frequently
asked questions
Q. Can
I send this artwork directly to a friend?
A. Yes. We also offer a FREE gift wrapping service
Simply fill out the relevant details in the shopping cart
and your purchase will be sent gift wrapped with a special
card directly to whoever you specify.
Q. How
securely are your paintings shipped?
A. We do everything
possible to insure that your artworks arrive to you undamaged
and in good condition. All Artworks are are extensively
packaged in protective foam or bubble wrap and placed
in thick walled cardboard export cartons for extra strength
and security. In the unlikely event that your artworks
arrive damaged during the shipping process, they will
be replaced with no extra charges to you. For more information
see shipping details.
Q. What if after
the Artwork arrives I wish to exchange it?
A.
It's very important to us that you are happy with the
Artworks that you purchase. All of our paintings, prints
and sculptures are shipped to you with a 100% satisfaction
guarantee. If for any reason you are not satisfied with
the artwork, send it back undamaged within 90 days of
receiving for either an exchange to a different artwork
or a refund in the purchase price. Please note the refund
does not include freight or insurance costs.
Q. Do
you have a showroom or studio?
A. Yes. Our home and studio gallery is located on Dangar
Island, less than one hour north of Sydney in the picturesque
Hawksbury River estuary.
Q. Is
it possible to come to your studio gallery and view the
artworks before I purchase?
A. You are very
welcome to come to our studio gallery. It is essential
to make an appointment and give us several days
notice, as we are often away doing interstate art shows.
You can either call us on (international 612) 9985 8389
to make an appointment or simply email us with the details
of when you would like to come. We will
then be able to send you more specific details about how
to get here.
Q. Is it possible to be notified about your exhibitions
and when new paintings and sculptures are listed on the
web site?
A. If you join
our mailing list, you will receive regular updates regarding
our exhibitions, art shows and latest paintings and sculptures
available.
Q. Can I get this painting it in a different size or colours?
A. I would love to create a special paintings
for you. I often do commissions for people who have seen
something they like on the web site but need something
just a little bit different. Sometimes it's important
to emphasize a certain colours. Or it could be a special
theme that has a special meaning for you. For more information
you can go to commission
an artwork
Q. Are your paintings and prints sent ready to hang?
A. Yes. The framed prints have hangers on the
back and can quickly and easily be hung right away. All
canvases have been carefully stretched across a strong
timber frame and have high quality framing wire or cord
stretched across the backs.
Shipping
Details